Contact us

Contact Cleaners Hub

Questions about cleaning products, janitorial supplies, a bulk order or a delivery? Call or email our team in Melbourne or Sydney, Monday to Friday, 8am to 4pm.

Locations

Our warehouses

Stocked items are dispatched within 2 business days of payment, with free delivery on orders over $150 to Melbourne and Sydney metro postcodes.

Help

How can we help?

FAQs

Frequently asked questions

Where do you ship and how long does it take?

We ship within Australia, except the NT, Tasmania and WA, and dispatch stocked items within 2 business days of payment. You get a tracking number by email when the order ships. See our shipping and returns policy.

Can you help with custom orders?

Yes. Email sales@cleanershub.com.au or call 1300 256 482 with what you need.

What is your warranty policy?

Products carry the manufacturer’s warranty, and we add our own cover for defective items. If a product is defective within the warranty period, we repair or replace it at no cost. See our warranty policy.

How do I request a return?

Email sales@cleanershub.com.au within 30 days of receiving the product, with details and photos of the issue. If the return is approved, we’ll guide you through it. A 20% restocking fee and pick-up fee may apply. See our shipping and returns policy.

What if my order arrives damaged?

Email sales@cleanershub.com.au within 14 days with details and photos. We’ll review it and arrange a replacement or return.

How else can I get in touch?

Email sales@cleanershub.com.au or call 1300 256 482, Monday to Friday, 8am to 4pm.

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